Dating app billing questions should start with where the payment was actually processed. Around https://tinder.pissedconsumer.com/customer-service.html clarifies why Apple, Google, card billing, and the app account can lead to different routes. I’d gather the profile email, phone number linked to the account, receipt ID, renewal date, and screenshots of subscription status before sending the request. Login or profile review questions are separate, so mixing them with billing in one message can slow the answer instead of helping. Keeping one issue per request usually gets cleaner instructions.